Terms and Conditions

1. Ordering

• Orders can be placed through our website or by phone during our operating hours from 9 am to 9 pm.
• Upon receiving your order, we will contact you via phone or email to confirm the details.

2. Delivery

• We offer delivery within all areas of Dubai.
• Delivery charges are as follows:

— AED 35 delivery fee for orders below AED 400.
— Free delivery for orders of AED 400 or more.
— We will schedule the delivery time based on your convenience and availability.

3. Payment

• Payment can be made online through our secure payment via Stripe system or in cash upon delivery.
• Prices are inclusive of VAT.

4. Cancellation and Refunds

• Orders can be canceled up to 72 hours before the scheduled delivery time.
• Refunds for canceled orders will be processed within 5-7 working days. (сheck with stripe)

5. Quality Assurance

• We strive to maintain the highest quality of food and service. If you are not satisfied with your order, please contact us immediately for assistance (clickable contact).

6. Privacy Policy

• By utilizing the delivery services offered through our website, you expressly acknowledge and agree to be bound by our Privacy Terms and Cookie Policy.

7. Contact Information

• For any inquiries or assistance, please contact our customer service at +971 58 880 9570 or info@ribambelle.ae.

8. Changes to Terms

• We reserve the right to update or modify these terms and conditions at any time. Please review them periodically for changes.