1. Ordering- Orders can be placed through our website or by phone during our operating hours from 9 am to 9 pm.
- Upon receiving your order, we will contact you via phone or email to confirm the details.
2. Delivery- We offer delivery within all areas of Dubai.
- Delivery charges are as follows:
— AED 35 delivery fee for orders below AED 400.
— Free delivery for orders of AED 400 or more.
— We will schedule the delivery time based on your convenience and availability.
3. Payment- Payment can be made online through our secure payment via Stripe system or in cash upon delivery.
- Prices are inclusive of VAT.
4. Cancellation and Refunds- Orders can be canceled up to 72 hours before the scheduled delivery time.
- Refunds for canceled orders will be processed within 5-7 working days. (сheck with stripe)
5. Quality Assurance- We strive to maintain the highest quality of food and service. If you are not satisfied with your order, please contact us immediately for assistance (clickable contact).
6. Privacy Policy- By utilizing the delivery services offered through our website, you expressly acknowledge and agree to be bound by our Privacy Terms and Cookie Policy.
7. Contact Information- For any inquiries or assistance, please contact our customer service at +971 58 880 9570 or info@ribambelle.ae.
8. Changes to Terms- We reserve the right to update or modify these terms and conditions at any time. Please review them periodically for changes.